Privacy policy

Effective Date: July 8, 2025

Eco-Friendly Products LLC ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and customers who do business with us. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

1. Information We Collect

Information you provide directly:

● Name, title, and organization name

● Business email address and phone number

● Billing and shipping address

● Order and quote request details

● Messages submitted through our contact or RFQ forms

Information collected automatically:

● IP address and browser/device type

● Pages visited and time spent on the site

● Referring URLs

● Cookies and similar tracking technologies (see Section 5)

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through this website.

2. How We Use Your Information

We use the information we collect to:

● Process and fulfill orders, quotes, and procurement requests

● Communicate with you about your orders, inquiries, or account

● Send relevant product updates, pricing changes, or promotional materials (only with your consent or as permitted by law)

● Maintain our vendor and customer records

● Improve our website and customer experience

● Comply with legal obligations, including government contracting and certification recordkeeping

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information with:

● Service providers who assist us with website operations, order fulfillment, or communications (bound by confidentiality obligations)

● Government agencies or certification bodies as required for MBE/SBE/DBE compliance or contract reporting

● Legal or regulatory authorities where required by law, court order, or to protect our rights

We do not share your information with unaffiliated third parties for marketing purposes.

4. Business-to-Business Context

The majority of information we collect is business contact information provided in a professional context (e.g., procurement officers, facilities managers, purchasing staff). This information is used solely for the business purpose for which it was provided and is treated with the same care as consumer personal data.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Types of cookies we may use:

● Essential cookies: required for the website to function

● Analytics cookies: help us understand how visitors use the site (e.g., Google Analytics)

● Preference cookies: remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal and business information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Customer and vendor records may be retained for five years in accordance with our recordkeeping obligations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have the right to:

● Access the personal information we hold about you

● Request correction of inaccurate information

● Request deletion of your information (subject to legal retention requirements)

● Opt out of marketing communications at any time

To exercise any of these rights, contact us at ecofriendlyprod@gmail.com.

9. Children's Privacy

This website is intended for business and institutional use. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.